Privacy Policy

Last updated: May 2026

1. Introduction

invtri ("we", "us", "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website invtri.com and our inventory management platform.

invtri is a trade name of Ruposhi Global Limited, a company registered in England and Wales under company number 14162541. Registered address: Unit 15, Block B Lakesview Business Park, Sparrow Way, Canterbury, CT3 4AL.

2. Information We Collect

Personal Information: When you register, enquire, or contact us, we may collect your name, email address, company name, telephone number, and payment information (processed securely via Stripe or bank transfer as applicable).

Usage Data: We automatically collect information about how you interact with our Website, including IP addresses, browser type, pages visited, and time spent.

Business Data (SaaS Customers): If you use our cloud-hosted platform, you may provide product listings, inventory data, supplier information, and order data. This data is necessary to provide our Service.

Self-Hosted Customers: If you hold a perpetual licence and operate the Software on your own server, we do not collect, access, or process any of your business data. All data remains exclusively on your infrastructure.

3. How We Use Your Information

We use collected information to: respond to enquiries and provide support; process transactions and licensing agreements; provide and maintain our cloud-hosted Service (SaaS customers only); send service-related communications; improve our Website and services; and comply with legal obligations.

4. Data Sharing

We do not sell your personal information. We may share data with: payment processors (Stripe) to process transactions; cloud hosting providers to operate the SaaS Service; and when required by law or to protect our rights. For self-hosted licence customers, we do not have access to your operational data.

5. Data Security

We implement industry-standard security measures including SSL/TLS encryption, secure authentication, and regular security updates. However, no method of transmission over the Internet is 100% secure.

For self-hosted licence customers, you are solely responsible for the security of your server infrastructure and data, including firewalls, access controls, backups, and compliance with data protection legislation.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law. SaaS customers' business data is retained for the duration of the subscription and deleted within 90 days of account closure. Enquiry data is retained for up to 24 months.

7. Your Rights (UK GDPR)

Under UK data protection law, you have the right to: access your personal data; rectify inaccurate data; request erasure of your data; restrict processing; data portability; and object to processing. To exercise these rights, contact us at sales@invtri.com.

8. Cookies

Our Website uses essential cookies for site functionality. We may use analytics cookies to understand how visitors use our Website. You can control cookie preferences through your browser settings.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of other sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via our Website or by email. Continued use after changes constitutes acceptance.

12. Contact

For privacy-related questions or to exercise your data rights, contact us at sales@invtri.com.