Connect your Shopify store, fed by your supplier feeds.

Who can create the app

You need your own Shopify store and plan; Shopify sets its own fees and plan features. Custom apps are created and managed in the Dev Dashboard², which store owners open from their admin, with no Partner organisation needed⁸.

To let a staff member build the app, give them Shopify’s App developer role; on Shopify Plus, a custom role with “Create and manage dev stores” and “Build and manage apps” also works³. Collaborators can’t access the Dev Dashboard, because they don’t have organisation-level permissions², so an agency building the app for you needs the App developer role instead³.

Shopify plans and payment fees

invtri works with any Shopify plan. The plans differ in Shopify’s own prices, card rates and features:

Using a third-party payment provider adds a Shopify fee of 2% on Basic, 1% on Grow, 0.6% on Advanced and 0.2% on Plus⁴⁵. There are no setup fees, and a new store can try Shopify free for 3 days, then pay £1 or $1 a month for 3 months⁴⁵.

Plans also set your team size and stock locations: Basic includes no extra staff accounts, Grow 5, Advanced 15 and Plus unlimited, while Basic, Grow and Advanced allow 10 inventory locations and Plus 200⁴.

On the invtri side, Shopify is a core channel: choose it as one of your package’s included channels, or add it as an extra channel.

Products, stock and locations

invtri creates Shopify products from your distributors’ data, such as title, description, SKU, EAN barcode, price and stock, once you approve them. Prices come from the same margin rules as your marketplaces, with their own Shopify fee and profit settings, and your Shopify stock follows your supplier feeds and drops when you sell on your other channels.

Already selling on Shopify? Import your products and approve them, and invtri keeps their price and stock in sync.

In Shopify, stock is held per location: each inventory level links one item to one location, and an app sets an item’s quantity at a given location⁶. A location is any physical place where you sell products, fulfil orders or stock inventory, and some apps, such as dropshipping apps and third-party logistics services, can also count as locations⁹. With several locations, order routing rules can assign online orders automatically by inventory availability and proximity⁹.

Orders and customer data

Shopify treats customer names, addresses, phone numbers and emails as Level 2 protected customer data, and an app requests each of those fields separately¹⁰. Fields an app is not approved for come back redacted or empty¹⁰. If Shopify doesn’t let your app read customer names and addresses, those fields arrive empty; you’ll need them to ship.

When you add tracking to a Shopify order in invtri, it goes back to Shopify, which emails your customer. You can also fulfil it from your Amazon FBA stock through Amazon MCF: pick a shipping speed, click Fulfil via Amazon MCF and confirm, so you approve every order.

Your Shopify app and its credentials

invtri connects through your own app (BYOK). You make it in five steps:

1. 1

   Open the Dev Dashboard

   In your Shopify admin, go to Settings, Apps, Develop apps, then Build apps in Dev Dashboard¹¹.

2. 2

   Create the app

   Choose Create app, then Start from Dev Dashboard, name the app and select Create⁷.

3. 3

   Release a version

   On Versions, set the App URL and the webhooks API version, then Release; an app needs a released version before it can be installed⁷. How to connect Shopify gives the settings to use.

4. 4

   Install it on your store

   Choose Install app on the Installs card, pick your store and select Install⁷.

5. 5

   Copy the credentials

   Open the app’s Settings and copy the Client ID and Client secret from the Credentials card⁷. In invtri, enter them with your shop domain, then approve the connection on Shopify.

Made a custom app in the Shopify admin before 1 January 2026? It keeps working¹, and invtri can use its access token instead. Don’t delete it: Shopify won’t let you create a replacement, and its token is shown only once¹².

Shopify’s deadline for moving to expiring access tokens, 1 January 2027, applies to public apps; custom apps and apps created by merchants are excluded¹³.

Recent changes for Shopify apps

• 1 January 2026: new custom apps can no longer be created in the Shopify admin; existing ones keep working¹.
• 25 September 2026: Shopify announced “the new Dev Dashboard”¹⁴.
• 27 October 2026: store and app install details arrived in the Dev Dashboard, and an IP allowlist became available to restrict Admin API access¹⁴¹⁵.
• 5 November 2026: Shopify announced that IP allowlists are now required for public apps¹⁴.
• 6 November 2026: apps must enable bulk operations before using them, though apps that merchants create in the admin or the Dev Dashboard are not affected for now¹⁶.