Step-by-step help for running invtri.
Practical articles on connecting your channels and supplier feeds, prices and stock, orders and tracking, and your account and data. Licence holders can also email [email protected], and we reply within 1 to 2 business days.
Connect a channel
Connect eBay to invtri
Create your own eBay developer keys (App ID, Cert ID and RuName), then sign in to eBay from invtri.
Connect Amazon to invtri
Register as a private SP-API developer, create your own Amazon app, copy its credentials and refresh token, and connect one Amazon region to invtri.
Connect TikTok Shop to invtri
Create the connection, authorise it on TikTok and let your shop details fill in; where optional app keys come from; and the probation limits on new shops.
Connect OnBuy to invtri
Where OnBuy shows your seller IDs and its Live and Test API keys, which keys to use, and how to connect your OnBuy UK shop to invtri.
Connect Temu to invtri
What invtri needs to connect Temu, how Temu issues app keys to its partners, and which tasks, such as refunds, stay on Temu.
Connect Shopify to invtri
Create an app for your store in Shopify’s Dev Dashboard, copy its Client ID and secret, then connect the store to invtri and approve it on Shopify.
Connect A1TechDeals to invtri
A1TechDeals connects with one API key that you create as a seller. What A1 asks of sellers, what its Seller API covers, and how to connect.
Connect a Mirakl marketplace to invtri
Add each approved Mirakl storefront under invtri’s Mirakl Marketplaces channel: pick it from the list or choose Other, paste its API address and key, set its fee and test.
Find your Mirakl shop API key
Generate your shop API key in a Mirakl marketplace’s seller back office, check you have the right permission, and update invtri when you make a new key.
Supplier feeds
Add a supplier feed
Which supplier files invtri accepts, how they can arrive (FTP, SFTP or a direct web link), and the steps to add a supplier’s feed.
Map your feed’s columns
Tell invtri once which column in your supplier’s file holds the SKU, EAN, cost, stock and product content, so every update reads it correctly.
Set when your feeds update
Set stock, price and listing schedules for each supplier, from every 5 minutes to monthly, and see what runs on its own timetable.
Choose where product content comes from
Where your titles, descriptions and images come from, how to switch a supplier to Icecat, UPCitemdb or EcomSource, and how products are matched by EAN.
Prices and stock
Set your margin rules
How invtri builds each channel’s sell price from supplier cost, marketplace fees, shipping and your margin, including Amazon referral fees and Mirakl fee percentages.
Control the stock your channels show
Cap the stock you show with each supplier’s Stock table, and set each channel to Normal, Zero or Paused for a supplier, to help you avoid overselling.
Delist discontinued products
When a SKU leaves a supplier’s feed, invtri lists it for one-click delisting at the next feed update, so you stop selling what you can’t fulfil.
Import your existing listings
Bring your live listings into invtri with Import Listings, check how they match your supplier feeds, then approve. Free listing migration is also included.
Orders and tracking
How orders arrive
Orders from every channel arrive in one dashboard every 15 minutes and cut stock on your other channels; Mirakl orders do so once you accept them.
Add tracking numbers
Add a tracking number once and invtri sends it to the marketplace; Amazon MCF and invtri Supply orders get tracking back automatically.
Handle refunds, cancellations and returns
Which channels let you refund or cancel from invtri, which use their own seller portals, and how returns are tracked on each order.
Fulfil orders with Amazon MCF
Send an order whose items are all stocked in Amazon FBA to Amazon Multi-Channel Fulfilment; Amazon ships it and tracking returns to the marketplace automatically.
Fulfil a dropship order
How a dropship order runs with your own suppliers: invtri records it and updates stock, you buy from your supplier, then add tracking.
Your account and data
Add team members and choose what they see
The account owner adds team members and chooses which sections each person sees, and each person has one active login.
Two-step sign-in for your account
With two-step sign-in, every sign-in needs a code by email or from an authenticator app, so a password alone can’t open your account.
Export your data
Export your inventory to Excel, and your P&L and calculated Amazon and TikTok Shop prices to CSV, and what happens to your data if your hosting stops.
How your licence and hosting work
What the pay-once licence and the monthly hosting fee each cover, how hosting fees change, and how to upgrade or add a channel after you buy.
Can’t find an answer?
Licence holders can email [email protected]. We reply within 1 to 2 business days.