HELP CENTRE

Connect Temu to invtri

Your Temu store in the UK, Germany, France, Italy or Spain connects to invtri with a Mall ID, an App Key, an App Secret and an Access Token. Temu issues the app keys through its Partner Platform1, and your invtri onboarding manual shows each step.

The four values and where they come from

What invtri asks for
ValueWhere it comes from
App Key and App SecretIssued by Temu for each app, through the Temu Partner Platform1
Mall ID and Access TokenYour invtri onboarding manual shows where to find them

How Temu issues app keys

Temu’s developer site is the Temu Partner Platform. Its terms name a European platform, partner-eu.temu.com, with a schedule for partners established or resident in the EU or the UK1.

The terms define App_key and App_secret as “the ID and key issued by us and provided to you”, and say you receive credentials “corresponding to each new Application”1. They must be kept “strictly confidential”1. invtri encrypts the API keys you enter when it stores them.

Connect your Temu store

  1. Gather the four values

    Follow your invtri onboarding manual for the Mall ID and Access Token, and have ready the App Key and App Secret that Temu issued for your app.

  2. Enter them in invtri

    Enter the Mall ID, App Key, App Secret and Access Token for your Temu channel in invtri.

  3. List in bulk

    List from a supplier feed or a spreadsheet. invtri checks required fields and runs basic image pre-checks, then keeps stock and price up to date, imports orders and sends tracking back.

What stays on Temu

  • You handle refunds and cancellations on Temu.
  • Record Temu return requests on the order in invtri, which tracks each return from request to refund or replacement.
  • Existing Temu listings come into invtri by CSV upload rather than a direct import from Temu: see Import your existing listings.

Questions

Does Temu charge for API access?

Temu’s Partner Platform Terms say “We will not charge any fees for your use of the Platform Services”, and that any future fees will be given in writing and in advance1. The same terms let Temu ask for a deposit, refunded when the agreement ends1.

Which Temu sites can I connect?

Temu UK, Germany, France, Italy and Spain, all under your Temu channel. Connect each country you sell in.

Sources

Last reviewed on 9 November 2026.

  1. Temu Partner Platform TermsTemu, 26 February 2025

Still stuck?

Licence holders can email [email protected]. We reply within 1 to 2 business days.