HELP CENTRE

Find your Mirakl shop API key

Each Mirakl marketplace has its own seller back office, which the retailer gives you once it approves you. That is where you generate the shop API key that invtri needs, with the marketplace’s API address, to connect the storefront.

Sign in to the right back office

Use the back office of the marketplace you are connecting. Mirakl’s seller onboarding guide for one UK marketplace says: “To log in to Mirakl, go to your Mirakl environment and sign in with your seller credentials”, and the platform link is “emailed to you separately”1.

Sign in as a user with the Shop Administration permission. In Mirakl’s guide, that role includes the “ability to call Shop API”1.

Generate the key

Conrad’s 2026 seller help, written for its Mirakl-powered marketplace, gives these steps2:

  1. Log in

    Log in to the Mirakl platform for that marketplace2.

  2. Open the API key page

    Click the Profile icon, then Personal settings, then API key2.

  3. Generate a new key

    Click Generate new key, then type GENERATE to confirm2.

  4. Use it in invtri

    Copy the key, paste it into that storefront’s connection in invtri and test the connection.

How the key works

  • It belongs to your user, not a shop. It sits under your personal settings2.
  • Each storefront needs its own key. invtri connects each storefront with its own API key, so generate a key in each marketplace’s back office and add each storefront separately.
  • It identifies you to Mirakl. Mirakl uses it to know the requests come from you3. Keep it private, like a password; invtri stores the keys you enter encrypted.

Questions

I generated a new key. What should I do?

Update invtri straight away: open that storefront’s connection, replace the old key and test the connection again.

My user can reach several shops on one marketplace. Which does the key use?

The key can act on every shop your user reaches there. Mirakl’s API picks a shop with a shop_id, which “is useful when a user is associated to multiple shops”3, and uses your default shop when none is given4. If this applies to you, email [email protected] before you connect.

Sources

Last reviewed on 9 November 2026.

  1. Mirakl Seller Onboarding Guide, The Range Marketplace (PDF)Mirakl Customer Success, hosted by The Range, 2025 (accessed 8 November 2026)
  2. Knowledge Station: SoftwareConrad (marketplace seller help), 2026 (accessed 8 November 2026)
  3. Seller API: General NotesMirakl developer portal, accessed 8 November 2026
  4. Seller API: StoresMirakl developer portal, accessed 8 November 2026

Still stuck?

Licence holders can email [email protected]. We reply within 1 to 2 business days.