HELP CENTRE

Connect TikTok Shop to invtri

You connect TikTok Shop to invtri by creating the connection, then authorising it on TikTok, and invtri fills in your shop’s details. Your own TikTok Shop app is optional. Here is how it works, where TikTok keeps app keys, and what a new shop should know before you list.

What you need

  • A TikTok Shop seller account. TikTok Shop requires every seller to register through TikTok Shop before listing1.
  • Your shop’s country: invtri works with TikTok Shop in the UK, Germany, France, Italy, Spain and the US.
  • Optional: your own app in TikTok Shop Partner Centre, which holds the App Key and App Secret2. invtri connects without one.

Where TikTok shows the App Key and App Secret

You need these only if you connect through your own TikTok app. TikTok’s own sample code for the TikTok Shop API describes the two values as “The app key for the TikTok Shop app” and “The app secret for the TikTok Shop app”2. To see them, open Partner Centre and click on your app2.

Connect TikTok Shop in invtri

  1. Create the connection

    In invtri, add TikTok Shop as a channel and choose your shop’s country. If you use your own TikTok app, enter its Service ID, App Key and App Secret; otherwise leave them empty.

  2. Approve it on TikTok

    Choose Authorize on TikTok, then approve the connection on TikTok. Your Shop ID, Shop Cipher and token fill in automatically.

  3. List your products

    invtri lists on TikTok Shop with automatic category selection, attributes, brand and images, and runs basic image pre-checks. Stock and price then stay up to date.

  4. Orders and returns

    invtri imports order status and sends tracking back to TikTok Shop. Return requests from TikTok Shop come in automatically, and invtri tracks each return on the order.

If your TikTok Shop is new

New UK shops start in TikTok Shop’s Shop Probation Program, which caps orders and products until the shop graduates3. Check your tier before you list a whole supplier feed.

Shop Probation Program caps by tier, TikTok Shop UK3
TierOrders a dayProducts
BeginnerUp to 30Up to 100
Standard50200
Premium1001,000
ProNo limitNo limit

TikTok Shop says “There’s no fixed timeline” for graduating. Its security checks may affect your daily order limit, and it may adjust your product limit based on your shop’s metrics and compliance risks3.

Questions

Where do the Shop Cipher and Refresh Token come from?

They fill in automatically, with your Shop ID, when you authorise the connection on TikTok. If you get stuck, see your invtri onboarding manual or email [email protected] and tell us which step you’re on.

Can I connect a TikTok Shop outside the UK?

Yes: invtri works with TikTok Shop in Germany, France, Italy, Spain and the US as well as the UK, all under your TikTok Shop channel. Connect each country you sell in. The probation figures in this article are TikTok Shop UK’s.

Sources

Last reviewed on 9 November 2026.

  1. UK TikTok Shop Seller Registration PolicyTikTok Shop UK Academy, updated 8 September 2026
  2. tiktok/ttspc-server-sample (README)TikTok (GitHub, tiktok organisation), accessed 8 November 2026
  3. Shop Probation ProgramTikTok Shop UK Academy, updated 4 June 2026

Still stuck?

Licence holders can email [email protected]. We reply within 1 to 2 business days.