HELP CENTRE

How orders arrive

invtri pulls orders from every channel every 15 minutes into one order dashboard. As each order syncs in, stock drops on your other channels (for Mirakl orders, once you accept them). You accept or refuse Mirakl orders, or let auto-accept take them.

Every channel, every 15 minutes

invtri pulls orders from every connected channel every 15 minutes: Amazon, eBay, TikTok Shop, OnBuy, Temu, A1TechDeals, Mirakl marketplaces and your Shopify store. They all land in the same order dashboard.

Each order becomes an order ticket, with a status timeline from placement to delivery. Any return is tracked on the same order.

Stock drops on your other channels

When an order syncs in, stock is cut and pushed to your other channels automatically (for Mirakl orders, once you accept them). You don’t wait for your next supplier feed update, and you don’t adjust stock by hand.

Accept or refuse Mirakl orders

  1. The order arrives

    Orders from Mirakl marketplaces flow into the same order tickets as every other channel.

  2. Accept or refuse it

    Accept the order to ship it, or refuse it.

  3. Or let auto-accept do it

    Optional auto-accept, set per storefront, accepts orders your stock fully covers. Otherwise the order waits for you.

Fulfil the order

  • Buy from your supplier as usual, then add the tracking number.
  • Ship from your own stock and add the tracking number.
  • If every item in an order is stocked in Amazon FBA, send it to Amazon MCF: pick a shipping speed, click Fulfil via Amazon MCF and confirm.
  • For invtri Supply products (UK businesses), press Order & Pay on the order.

Questions

Do I need a particular Shopify plan for my orders?

No. invtri works with any Shopify plan, and your Shopify orders come in on any plan.

How often are Amazon MCF orders updated?

invtri syncs MCF order status and tracking from Amazon every 30 minutes.

Still stuck?

Licence holders can email [email protected]. We reply within 1 to 2 business days.