Add tracking to an order
Get the tracking number
From your supplier when it ships a dropship order, or from your carrier when you ship from your own stock.
Add it to the order
Add the tracking number to the order in invtri. You only add it once, whichever channel the order came from.
invtri sends it on
invtri sends the tracking number to the marketplace. On Shopify, it goes back to your store, and Shopify emails your customer.
Where tracking comes from
| How the order is fulfilled | Where tracking comes from |
|---|---|
| Your own supplier, or your own stock | You add it to the order, and invtri sends it to the marketplace |
| Amazon MCF | Amazon sends it back automatically: invtri syncs the MCF order every 30 minutes and pushes carrier and tracking numbers to the source marketplace |
| invtri Supply (UK businesses) | It comes back to the order automatically, and invtri sends it to the marketplace straight away or after your check, whichever you’ve chosen for that channel |
Once Amazon MCF tracking is pushed back, the order ticket moves to shipped with the full status history, and your customer gets tracking from the marketplace as normal.
Questions
Which channels does invtri send tracking to?
Every channel: Amazon, eBay, TikTok Shop, OnBuy, Temu, Shopify, A1TechDeals and Mirakl marketplaces.
Do I need to add tracking for Amazon MCF orders?
No. Amazon sends the tracking back automatically, and invtri pushes it to the marketplace the order came from, with no copy-paste.
Can I check invtri Supply tracking before it goes to the marketplace?
Yes. For each channel, you choose whether invtri sends it straight away or after your check.