HELP CENTRE

Fulfil a dropship order

With your own suppliers, invtri records each order and updates your stock, and you buy from your supplier as usual. Add the tracking number and invtri sends it to the marketplace. Here is how each order runs.

From order to tracking

  1. invtri imports the order

    invtri imports the order from the marketplace (every 15 minutes) and records it.

  2. Stock updates everywhere

    invtri updates your stock on every channel, so your other listings reflect the sale.

  3. Buy from your supplier

    Place the order with your supplier as usual. If you have more than one supplier for the product, compare each supplier’s landed cost on the order first.

  4. Add the tracking number

    Add it to the order in invtri, and invtri sends it to the marketplace.

Your part and invtri’s part

invtri brings in your suppliers’ price and stock, prices every channel with your margin rules, imports orders, updates stock everywhere, sends your tracking to the marketplace and tracks each return on the order. Your part:

  • Hold your supplier accounts and agree terms.
  • Buy each order from your supplier.
  • Agree blind shipping with your supplier.
  • Add the tracking number.
  • Handle returns with your customer and supplier.

Blind shipping

Blind shipping means the parcel and paperwork show your business, not your supplier’s, which Amazon’s drop shipping policy requires. With your own suppliers, you agree it with them.

Marketplaces change their rules, so check each marketplace’s current policy before you start. Our Dropship page sums up eBay UK’s and Amazon’s.

Questions

Does invtri place the order with my supplier?

Usually you buy from your own suppliers as usual. For some distributors that take orders by API, Supplier Ordering can place the order and collect the tracking for you; ask us whether yours is one. With invtri Supply, you press Order & Pay and pay the invoice, and we send the order to your customer.

Who handles returns on a dropship order?

You do, with your customer and your supplier. invtri tracks each return on the order: requested, received, then refunded or replacement sent.

Can I dropship without a supplier account?

UK businesses can use invtri Supply, included with a paid licence: 200,000+ products with no supplier approval, free UK delivery in blank-label parcels, and tracking that comes back automatically.

Still stuck?

Licence holders can email [email protected]. We reply within 1 to 2 business days.