HELP CENTRE

Control the stock your channels show

Your channels show stock worked out from your suppliers’ files, and every sale cuts it on your other channels. Two settings give you more control: each supplier’s Stock table, whose top row works as a cap, and Normal, Zero or Paused for each supplier on each channel.

How stock stays in step

Stock comes from your supplier’s stock file, through that supplier’s Stock table, on the schedule you set. When an order syncs in from any channel, stock is cut and pushed to your other channels automatically (for Mirakl orders, once you accept them).

For products you list from the FBA hub, stock comes from your Amazon FBA inventory instead. When FBA stock changes, the listed channels update on the next sync.

Set a cap and each channel’s setting

  1. Cap a supplier’s stock

    In the supplier’s profile, the Stock table sets how much stock you show at each level, for example “when the supplier has 100 or more, show 20”. The top row works as your cap: your channels show no more, even when the supplier’s file shows more.

  2. Choose each channel’s setting

    For each supplier, set each channel to Normal, Zero or Paused. On Normal, the channel shows that supplier’s stock as usual, through the Stock table. On Zero, invtri sends 0 stock to that channel. On Paused, invtri stops sending stock from that supplier’s feed to the channel.

  3. Let sales do the rest

    Every sale cuts stock on your other channels, whichever channel it comes from.

How this helps you avoid overselling

Each control covers a different gap. Your supplier’s stock file sets the starting point, the Stock table’s top row stops you showing all of a supplier’s stock, every sale cuts stock everywhere, and you can set any channel to Zero or Paused for a supplier.

When a product leaves a supplier’s feed altogether, invtri lists it for one-click delisting: see Delist discontinued products.

Questions

Can I stop one channel showing stock while the others carry on?

Yes. The setting is per supplier and per channel, so for a supplier you can set one channel to Zero while the rest stay on Normal.

How often does stock update for invtri Supply products?

invtri Supply stock and prices update every hour, and are checked again when you press Order & Pay.

Still stuck?

Licence holders can email [email protected]. We reply within 1 to 2 business days.