HELP CENTRE

Choose where product content comes from

Titles, descriptions and images come from what your supplier provides. For any supplier, you can take them from Icecat, UPCitemdb or EcomSource instead, using your own accounts.

Where your product content comes from

By default, invtri lists the product data your supplier provides. Each marketplace has different requirements for titles, descriptions, images and categories, and invtri fits some of your content to them automatically:

  • Automatic category selection on eBay and TikTok Shop
  • Titles shortened to fit eBay’s length limit
  • eBay catalogue entry matching, with item specifics
  • Required-field checks on Temu
  • Basic image pre-checks on TikTok Shop, Temu and A1TechDeals

Use a product data service instead

  1. Choose a service

    Icecat, UPCitemdb and EcomSource are optional subscriptions, and you use your own accounts with them.

  2. Connect your account

    Enter your account details for the service in invtri’s System Settings.

  3. Choose each supplier’s source

    For each supplier, choose where content comes from: the supplier’s own file, or Icecat, with UPCitemdb or EcomSource for products Icecat has nothing on.

  4. Approve and publish

    List a whole supplier feed or spreadsheet, then approve and publish in bulk.

How products are matched

invtri matches your supplier’s products by EAN/GTIN, with UPC converted automatically, to Amazon ASINs, eBay catalogue entries, OnBuy products and A1TechDeals entries. On TikTok Shop and Temu, products are created with your EAN rather than matched to an existing product.

On Amazon, invtri prefers the single-unit ASIN and holds suspected multipacks for review. For edge cases, you can approve or block a held match.

Questions

Do I need an Icecat, UPCitemdb or EcomSource account?

Only if you want a supplier’s content to come from one of them. They’re optional, and you use your own accounts.

Can I fill in details for products I add by hand?

Yes. Type an EAN to fill in details and photos from Icecat, using your own Icecat account. An AI scan can also fill the fields from a product photo, using your own Claude or OpenAI key.

Where does invtri Supply’s product content come from?

From our suppliers, with gaps filled from Open Icecat. Open Icecat content is shared under its open content licence: you need a free Open Icecat account to use it, and it can’t be used with generative AI.

Is there a product database I can use?

The Seller Growth Programme includes access to our product database, compiled from third-party sources including Icecat, with product data, specifications and images for your listings.

Still stuck?

Licence holders can email [email protected]. We reply within 1 to 2 business days.