What you pay for
- A one-off licence fee. Your perpetual licence never expires, and there are no recurring licence charges.
- A monthly hosting fee, billed separately by card.
- Any optional one-off channel add-ons you choose, such as Amazon or Mirakl marketplaces.
invtri charges no per-order fees and takes no revenue share, and every amount is shown before you pay. GBP prices include UK VAT; USD and EUR prices are before tax. The Pricing page has the prices.
What the hosting fee covers
The monthly hosting fee covers everything needed to run your platform. We manage it on your behalf, and you use invtri in your web browser.
- Server infrastructure and database management
- SSL certificates
- Daily backups of your listing data
- Platform updates and security patches
How hosting fees change
Hosting fees rise each April by CPI or 3%, whichever is higher, and may also rise with 60 days’ notice if our costs go up. There are no annual price increases on the licence.
If you upgrade your package, hosting adjusts to the new tier.
Upgrade or add a channel
Send us a request
Open a support ticket inside your invtri portal. Say whether you want a higher package, for more channels or supplier profiles, or which channel you want to add.
Pay the difference or the add-on
An upgrade costs the difference between your current licence and the new package. For a new channel, we send you a secure payment link.
Start using it
We switch a new channel on as soon as it is paid. Channel add-ons are one-off and stay with your licence.
Questions
Can I pay the licence in instalments?
Yes, if you’re a UK limited company paying in GBP: spread the licence and any channel add-ons over 3 or 12 monthly instalments with iwocaPay at checkout. Interest applies and is set by iwocaPay, and you see the exact monthly amount before you commit. Hosting is billed separately by card.
What happens if I stop paying for hosting?
Your access is paused, but your perpetual licence stays valid. We keep your data for 90 days, and if you restart hosting in that time your platform picks up where you left off; after that, your data is deleted.
Can I get a refund if a marketplace rejects my account?
No. Licence and add-on fees are non-refundable once activated, so check you can get a seller account and API access before you buy.
Is support included?
Yes. Every licence includes Basic support: help documentation plus email support for platform faults, with a target first response within 1 to 2 business days.